“I don’t think of resilience as bouncing back. There is no ‘back.’ Clocks don’t go backwards. Calendars don’t go backwards. We’re moving forward. And the ability for people to move forward with hope is when you see resilience helping them bounce forward through that and then building trust. Every action, every decision you make throughout this crisis, is either going to build trust or degrade from it.”
— Eric McNulty, associate director of the National Preparedness Leadership Initiative at Harvard University,
Every survey we read speaks to the issue of trust in relationships. When employees are remote then the ability to stand behind them and watch them is gone. No harm. But we have to replace it with trust. Managers and employees need to trust each other
Trust is hard to build and easy to break. Yet it is vital for the future. Being trustworthy is a key part of 5 ways to grow. Being trustworthy while working on projects becomes a currency for managers and team members alike.